Thank you for choosing Aztec Agents. We are committed to protecting your privacy and ensuring you have a positive experience on our website and with our services.
Our website address is: https://aztecagents.ai. We provide AI-powered virtual receptionist services and automated solutions to businesses. We are based in the Australian Capital Territory (ACT), Australia, and are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We use the information we collect to:
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose, as permitted under the APPs.
We may share your information with:
Some of our technology partners and service providers may be located outside of Australia. When we disclose personal information to overseas recipients, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to the information, as required by APP 8.1.
Currently, personal information may be disclosed to recipients in the following countries:
Under the Australian Privacy Act 1988 and the APPs, you have the right to:
To exercise these rights, please contact us at admin@aztecagents.ai
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We retain personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Voice recordings from our AI receptionist demo are retained for a period of 90 days after which they are deleted unless otherwise required for legitimate business purposes or legal compliance.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification or disclosure, as required by APP 11.
In the event of a data breach that is likely to result in serious harm to any individuals whose personal information is involved in the breach, we will comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988. This includes assessing the breach, notifying affected individuals, and notifying the Office of the Australian Information Commissioner (OAIC) as required.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
If you believe that we have breached the APPs or have any concerns about our privacy practices, you can make a complaint. We will investigate your complaint and respond to you within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):